What is a Psych Hub Administrator and What Access Do They Have?

Within a Psych Hub professional training account, there are two main user roles: Members and Administrators.

Members  

Members are users who have access to Psych Hub’s training library. They can view courses, watch videos, complete training modules, and earn certificates—or share videos—depending on the content accessible to them. The type of content available to members may vary based on their organization’s account setup.

Administrators

Administrators have all the same content access as Members, plus additional permissions that allow them to manage users and monitor engagement across their organization.

Psych Hub Administrators can:

• Invite new users to join their organization’s Psych Hub account.

• Remove users who are no longer part of the organization.

• Assign content to specific members or groups and track completion progress.

• View reporting and analytics, including:

  • Total number of video views and course completions across the organization.

  • Individual user activity, such as:

    • Last login date

    • Courses enrolled in

    • Courses completed

These administrative tools give organizations greater visibility into how learners are engaging with Psych Hub’s educational content and help ensure that training goals are being met.